answers to all your questions

We currently ship across the UK and EU. We're working on wider availability, so sign up for our email list to be the first to know when we expand.

Once an order is placed we begin processing it quickly to get it to you as fast as possible, so we can't guarantee changes or cancellations. Email us at hello@pastilak.com and we'll do our best to help.

Orders are processed within 1-2 business days. You'll get a shipping confirmation email with tracking as soon as it's on its way.

Shipping costs are calculated at checkout based on your location. We offer free standard shipping on qualifying orders.

We restock regularly, but demand for HPLC-verified, clinical-dose batches can outpace supply. Sign up for restock alerts on the product page to be notified the moment it's back.

Subscribe to your favorite Pastilak gummies to receive them automatically, with a discount on every order. You can pause, skip, or change your frequency anytime from your account.

Log into your account and go to "Manage Subscription" to update your shipping address, change frequency, swap products, or cancel entirely, no phone calls needed.

Because of the strict quality and safety standards we hold ourselves to, we're unable to accept returns on opened products. If something arrives damaged or incorrect, email hello@pastilak.com and we'll sort it out.

Email us a photo of the damaged item within 7 days of delivery and we'll send a replacement or refund, no questions asked.

Clinical-dose ingredients matched to published research, third-party HPLC batch testing on every run, and a formulation process grounded in real biomedical science, not marketing dosages. Then we made it actually taste good.

Yes. Each active ingredient is dosed to match the amounts used in the clinical research behind it, not a token "proprietary blend" amount. You can see the specific studies referenced on each product page.

Every batch is HPLC-verified by an independent lab to confirm potency and purity before it ships. We believe in showing our work, not just claiming it.

Our formulations avoid pork-derived gelatin. Check each product page for the full ingredient list and allergen information.

Follow the suggested use listed on each product. Most of our formulations are designed for consistent daily use, in line with the clinical studies behind each ingredient.

Please consult your physician before starting any new supplement if you're pregnant, breastfeeding, have a medical condition, or are taking medication.

Keep them at room temperature, away from direct sunlight and moisture. Reseal the amber glass jar tightly after each use.

Our Safr'Inside® saffron formulation is dosed in line with published randomized controlled trials examining saffron extract and mood and stress outcomes. Full references are available on the Saffron Gummies product page.

Never.

Email press@pastilak.com.

Email hello@pastilak.com and our team will make sure it reaches the right person.